Shipping policy

Shipping and Handling

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order, this cannot be changed at a later date.  Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.  You will become the owner of the goods you have ordered when they have been delivered to you.  Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

If you would like your items delivered to a different address to your billing address, this is subject to checks and we will contact you to verify the information.

Refused deliveries are subject to a returns fee.  If a re-delivery request is made you will be re-charged the initial shipping fee, plus the return fee and any further costs incurred by the company.

We will send items by either courier or a Royal Mail service. Please note that some extra heavy, large or strange-shaped items may have a surcharge added to them.  Postage to remote areas of the British Isles may cost more, in which case we will contact you for further payment. Please also note that postal fees may differ if you place your order via telephone.

We endeavor to deliver stock items within 3-5 working days of an order being accepted. Out of stock items will take longer at this time. Please note that out-of-stock items may show as in stock on the site.